Get in touch.
Have a quick question? We’re here to help from 9am to 5pm EST.
Drop us a line at any time, and we’ll be right with you.
Give us a call and leave a message with your name and order number. We'll give you a call back within 1-2 business days.
Stop by our Toronto and Vancouver stores to see us in person.
A complimentary one-on-one virtual experience, wherever you are.
Frequently Asked Questions
What if my dinnerware is damaged when it arrives?
What should I do with the packaging when my order arrives?
What's your return policy? How do I return my product?
Where do you ship?
HOW MUCH DOES IT COST TO SHIP?
WHEN WILL MY PRODUCT SHIP OUT?
Where do I check the status of my order once it’s shipped?
Live with us for 100 days.
We want you to love having us around. If we’re not the right fit for your home, we have a 100-day money back guarantee—used or unused. Be sure to hang onto the original packaging to make the return process smoother.
Visit our stores.
Join us in-store to experience our full product range in-person and get a personalized shopping experience. Our hosts are ready to answer your questions, recommend pieces for your home and help you style everything for your next dinner party.